Each attendee asks. EVA answers with their context.

Personalisation

Each person’s information changes the answer.

EVA can take their ticket type, registered sessions, travel or needs into account, depending on the available data. Each attendee receives information relevant to their situation.

• Access and activities included in their ticket.
• Flight, hotel, transfer and itinerary for an incentive trip.
• Event guidance relevant to that person.

Event knowledge

Update information where you already work.

Integrations bring in information from other platforms. You can also add it manually. EVA uses that knowledge in conversations, without asking the team to rewrite it for each attendee.

• Agenda and data from your tools.
• Information added by the organiser.
• Your attendee list from a CSV file: you choose which column holds each detail and review the result before importing it.
• The access QR code provided by your registration system: EVA can deliver it; validation stays in that system.

Channels

Choose the channel that suits your audience.

WhatsApp is particularly relevant to the events we work with in Europe, and it can run on your organisation’s own number or on EVA’s. SMS and multimedia messaging support communication in markets such as the United States. Web chat is embedded in your own site.

• WhatsApp, without downloading an event app and on your own number if you prefer.
• SMS and multimedia messaging, according to the project’s setup.
• A chat embedded in your website.
• Voice notes: EVA understands what an attendee tells it in an audio message.

Recommendations

Help each person find what interests them.

EVA can suggest sessions, content or people based on available interests and context. Attendees can ask for a recommendation in the same conversation.

• Sessions and activities related to their interests.
• People to connect and share contact details with, subject to acceptance.