EVA · Communication management
Plan your messages. Keep the conversation going during the event.
Prepare communication in the EVA panel: schedule messages, select who receives them and set objectives for the information you want to gather from attendees.
Your communication, from one panel
Each attendee’s ticket and information
A scheduled message for an audience
Gather feedback on a session
Feedback and surveys
Feedback, within the conversation.
Define what you want to learn from attendees. EVA asks questions when they fit the conversation and saves the answers, keeping feedback connected to the experience.
A rating, a choice between options or a comment in their own words: each response adds data you can bring together to understand the experience, share results and plan the next edition.
Explore feedback and surveys with EVA →Planning
You organise when and whom to contact.
Create WhatsApp templates and schedule their delivery in EVA. Prepare welcome messages, reminders and other communications for everyone or for a specific audience.
- Create messages in the same panel.
- Schedule event communications.
- Choose the audience for each message.
Objectives
Ask while the experience is happening.
Set objectives for EVA to request information during conversations. For example, learn what someone thought of a session, what they are looking for or what they would improve at the event.
- Gather feedback on an activity.
- Ask about interests to guide future communication.
- Add answers to your audience knowledge in Insights.
Control
The organiser remains part of the conversation.
When a question needs human support, your team can step in through the panel with the available context. Conversations also help identify missing information and improve answers.
- Review event conversations.
- Reply through the panel when needed.
- Add information attendees need.
- Adjust the personality and style EVA uses with your attendees.
From your AI
Manage EVA from Claude or ChatGPT.
Connect EVA to the AI your team already uses. From the same conversation you can update what the agent knows, configure your events and check their statistics. Each person signs in with their own permissions and you decide which events it is enabled for.
- Add and review the agent’s knowledge.
- Configure an event without opening the panel.
- Check your events’ statistics in your own words.